| Employer: | ServiceLink |
| Job Location: |
Aliquippa - Beaver County |
| Employment Type: | Full Time |
| Benefits: | Competitive Salary & Full Benefits Package |
Description: |
The incumbent's primary duties include: receive scheduling request and assign to closing to agents, manage calendar for all agent and clients. Confirm date and time with the borrower. Help the administrator if needed |
Duties: |
•· Schedule all closings on iClose calendar •· Manage iClose agents work load •· Communicate with borrower date and time of closing •· Confirm LPOA was executed by borrower •· Monitor and prioritize individual's scheduling WIP to ensure the company's 2 hour turn time commitment to client is met •· Confirm closing appointment completion via phone, fax, and/or email with borrower, iClose agent, client, and closing team •· Update status screen regarding the appointment completion information provided via fax, phone, or email •· Pull and monitor iClose scheduling WIP •· Update iClose calendar |
Qualifications: |
- High School diploma or equivalent
- Practical work experience within real estate industry or vendor management service company
- Working knowledge of mortgage loan closings and loan documentation
- Working knowledge of and internal proprietary software systems
- Possess excellent verbal communication skills
- Proven customer service skills
- Possess current Pennsylvania Notary Public appointment
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