| Employer: | ServiceLink |
| Job Location: |
Coraopolis - Allegheny County |
| Employment Type: | Full Time |
| Salary Range: | Commensurate with experience |
Description: |
| The incumbent's primary duties include: receive scheduling request and assign to closing to agents, manage calendar for all agent and clients. Confirm date and time with the borrower. Help the administrator if needed. |
Duties: |
- Schedule all closings on iClose calendar
- Manage iClose agents work load
- Communicate with borrower date and time of closing
- Confirm LPOA was executed by borrower
- Monitor and prioritize individual's scheduling WIP to ensure the company's 2 hour turn time commitment to client is met
- Confirm closing appointment completion via phone, fax, and/or email with borrower, iClose agent, client, and closing team
- Update status screen regarding the appointment completion information provided via fax, phone, or email
- Pull and monitor iClose scheduling WIP
- Update iClose calendar
|
Qualifications: |
- High School diploma or equivalent
- Practical work experience within real estate industry or vendor management service company
- Working knowledge of mortgage loan closings and loan documentation
- Working knowledge of and internal proprietary software systems
- Possess excellent verbal communication skills
- Proven customer service skills
- Possess current Pennsylvania Notary Public appointment
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