| Employer: | LoanCare and ServiceLink Loss Mitigation Services |
| Job Location: |
Virginia Beach - Virginia Beach City County |
| Employment Type: | Full Time |
| Salary Range: | Commensurate with experience |
| Benefits: | Competitive salary, full benefits package and career advancement. |
Description: |
| LoanCare, a division of ServiceLink, has an immediate opening for a Claims Specialist. The Claims Specialist will process claims in accordance with investor and agency requirements on a timely fashion. |
Duties: |
- Prepare claims (or supplemental claims) on all agency acquired properties or investor acquired properties that have Mortgage Insurance within 20 days of the sale or completion of short sale/deed in lieu.
- Prepare claims for Loss Mitigation Incentives
Present all claims prepared for filing to the Default supervisor for quality review. Maintain clear records and reports for management review regarding claims filed and non-recoverable items. Update appropriate workstations for claim filings. Follow up and track payment of filed claims. Prepare files for internal and external audits. Draft written correspondence to agencies, officers, vendors and clients as needed. Miscellaneous research, filing and mailing. All other duties as assigned.
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Qualifications: |
Minimum of 1 year work experience in the legal field or default mortgage servicing. Working knowledge of accepted business practices in the mortgage industry and or strong understanding of claims process. Good analytical, written and verbal communication skills. LPS-MSP (Mortgage Servicing Platform) experience preferable, but not necessary. Knowledge of Microsoft office- Excel and Word. High School diploma or GED. Six (6) months job-related course work or paralegal studies. Working knowledge of claims processing preferable.
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